Privacy Policy

Our website provides visitors with access to our online deals.  

In order for us to provide you with our website and services we may need to collect personal information about you.

We want you to use our website and services safe in the knowledge that any personal information you give us is held in accordance with the law. We have written this Privacy Policy to tell you:

What personal information we collect about you when you use the Website

How we use your personal information

Who we may share your personal information with

Any transfer of personal information outside of the EEA

How long we keep your personal information

What we do to protect your personal information

What choices you have in relation to your personal information

 

This website is owned and operated by Price Busters Online Limited.

We are a limited company registered in England and Wales.

Should you have any comments or queries about this website please contact us.

We last updated this Privacy Statement on May 30th 2024.

 

What information we collect about you.

 We may collect the following information about you:

 

Your name and address

Your contact details including email address and telephone number

The products and services that you are interested in

Whether you pay by debit/credit card, Klarna or paypal (but no financial details)

Your order history

Whether you have put items in your basket and not checked out

Whether you have entered any of our competitions

We collect information about you in two different categories:

Identifiable information – this is information that allows us to identify you such as name and email address, telephone number etc

Anonymous information – we may collect information that does not personally identify you but categories you into a group or sector (e.g. age, marital status, lifestyle) and we can use this information to tailor our products and services more accurately.

 

Personal Information you give us.

We may collect personal information about you when you:

Sign up for our daily emails or SMS and other offers

Sign up for a user account on our website

Purchase products from us

Contact us via email or by telephone for any other reason

Enter one of our competitions

 

Personal Information we collect automatically.

When you visit our website or use our services, we may collect certain information automatically such as:

IP addresses (the name your computer uses to identify itself to us)

How you found our website

Dates and times that you visited our website

Which pages you visited and whether you put any items in your basket

What products and services interest you

Personal Information we collect from other sources.

We work with a number of other organisations such as payment processing companies, credit reference agencies, internet search engines, marketing organisations and cookie providers who may provide us with information about you.

 

How we use your Personal Information.

To provide our website, process your request for information or your booking, we may use your information in the following ways:

To send out our daily email or SMS and other marketing information (where you have agreed)

To provide you with the information, products and services that you have asked us for

Process your orders

To fulfil any contracts, you have entered into with us

Analyse and tailor the products that we offer to you to your needs and interests

Comply with our legal obligations or as otherwise required by law or regulation

Prevent and detect fraud

To tell you about changes to our services or website

To help us develop our website to make it better for all users

Anonymised data may be used in order for us to tailor our products to the likes and dislikes of our users

To get your feedback on our website and services

To administer our website (such as troubleshooting, data analysis, research)

To keep our website safe and secure

Our legal basis for using your information.

The law only allows us to use your personal information in certain limited circumstances. 

We have listed these below and what information they allow us to process.

1.) Where you have consented to us using your personal information.
When you submit information to us on our website, we will process that information in order to comply with your request for further information.

2.) Where we need to perform the contract we have entered into with you.

Examples of how we may use your information in order to comply with a contract that we have entered into with you:

To provide the goods you have requested

To administer and provide the website (such as troubleshooting, data analysis & research)

To tell you about changes to our website or our services

To help us (or our software developers) improve the website

3.) Where it is necessary for our legitimate interests.

We may provide you with marketing information about our own products and services similar to those that you have purchased or enquired about (unless you tell us to stop).

We have put safeguards into place to ensure that your personal information is protected and that your fundamental rights and freedoms are not overridden.

Our Marketing.

We may provide you with information about products, services, special offers, and other news where we feel these may interest you. 

We may use your information for market research and analysis including profiling so that we can ensure that we tailor our offers to your likes and needs.

Depending on what contact information you have given to us, we may contact you by email, SMS or post.  

We will only do this where you have consented to receiving such information from us.

You can opt out of such marketing at any time and If you wish to do so, please email us at info@pricebustersonline.co.uk

 Sharing your Personal Information.

We may share your information with certain other third parties including:

Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you

Our website providers who need to see your information in order to keep our website up and running

Analytics and search engine providers who analyse information about your use of our website and help us to tailor the product and offers that we offer to you and other users

Our Affiliates to dispatch and process orders.

If we sell our business in which case the personal information that we hold will be part of the transferred assets

If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction.

Third Party Privacy Policies.

Our site may contain links to websites owned by other organisations.  If you follow a link to another website, these websites they will have their own privacy policy.  We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Where we store your Personal Information.

We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.

All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.

Retention of information
We only hold your personal information for as long as necessary for the purposes for which we collected your information.

We have a retention policy which lays down timescales for the retention of information. Customer retention periods can be found below:

Type of Documents

Description of Document

Retention Period

Marketing Database

Name and contact details of people expressing interest in our goods or services.

Up to 12 months from last contact

Order Database

Name and contact details of all customers including emails, addresses and payment information

One year after last order.

Your rights. 

You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact us.

You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information.  

You can also ask us to restrict the information that we process about you.

You can request that we change, amend, delete your information or restrict our processing by contacting us.

You have a right to ask us to stop any automated decision-making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you.

You have the right to request that your personal information is transferred by us to another organisation (this is called “data portability”). Please contact us at with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution.

Complaints

If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. 

Our internal complaints procedure allows your request to be reviewed by our CTO who will do their best to try and resolve the issue.

If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner’s Office. They can be contacted as follows:

Website: www.ico.org.uk
Telephone: 03031231113
Address: Information Commissioners Office
Wycliffe House, Water Lane, Wilmslow
Cheshire, SK9 5AF

Changes to our Privacy Policy.

We review our Privacy Policy on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up-to-date information.